AI Business Automation That Actually Ships
Stop missing calls. Stop chasing invoices. Stop letting good leads go cold. We build AI automation for Australian businesses — and we ship our own products, Office Voice and workmylist, now live.
63%
of Australian business leaders rank AI as their #1 challenge in 2026
Source: KPMG 2026
80%
of SMEs expect rising costs to impact performance this year
Source: COSCA 2026
30–40%
of inbound calls to trade businesses go unanswered
Source: Industry data
Our AI Products — Live Now
We don't just consult on AI automation. These two products came out of problems we kept solving by hand, and you can start using either one today.
Office Voice
LiveThe AI admin that gets you paid
An AI voice teammate for the whole get-paid cycle. It calls customers about open quotes and unpaid invoices, reads your live Xero data on the call, sends a payment link while it's still talking, and keeps following up by SMS and email until the money lands.
- Outbound voice calls for quote follow-up and invoice collection
- Live, real-time Xero integration — never quotes a stale balance
- Payment links generated and sent mid-call
- Promise-to-pay tracking with automatic SMS and email follow-up
workmylist
LiveYour list is a goldmine. workmylist digs it.
The AI that works a dormant contact database. It reaches past clients and lapsed leads by voice, SMS and WhatsApp, opens with live local property data, captures spoken intent, and hands back ranked, appraisal-ready leads — without switching CRMs.
- Voice, SMS and WhatsApp in one unified conversation thread
- Opens calls with live local Australian property data
- Spoken-intent lead capture with full recordings and transcripts
- Contextual follow-up that remembers the last conversation
Powered by leading AI platforms
Microsoft
Azure AI
Cloud AI
OpenAI
GPT
AWS
Bedrock
Meta
Llama
Unlock AI for Your Business
Get actionable AI strategies in a single 30-minute session
Identify quick-win AI opportunities specific to your business
Get a clear, jargon-free implementation roadmap
See real ROI estimates before you invest a dollar
What We Build
Custom AI automation across the parts of your business that run on phone calls, paperwork, and follow-up
AI Voice Agents
Inbound and outbound. Answer every call in your business name, capture the enquiry, classify urgency, and book it straight into your system — or call out to chase quotes, collect invoices, and work a dormant database.
Quote, Invoice & Payment Automation
Enquiry in, branded quote out in five minutes. Work delivered, invoice sent automatically with a payment link. Then a follow-up at 3, 7, and 14 days that happens whether or not anyone remembers.
Lead Capture & Database Reactivation
Most businesses lose more revenue to leads they never followed up than to leads they never got. We build the nurture, scoring, and reactivation sequences that mine the contacts you already own.
Back-Office & Workflow Automation
The admin nobody wants to own: data entry, document handling, reporting, scheduling, internal handoffs. We map where the hours go and automate the parts that don't need a human judgement call.
QA & Compliance Proofcheck
AI reviews every form, quote, invoice, and report your staff produce — checking for missing fields, contractual compliance, and regulatory accuracy before anything gets submitted or filed.
AI Automation Audit
A 30-minute session. We map your current workflow, calculate how much time and revenue you're leaking, and hand you a prioritised roadmap. $500 fixed — credited toward any implementation.
Automation in Action
Real workflows we build — from AI voice collection and database reactivation to trade-specific job and compliance automation
Voice-Led Invoice Collection
Emailed reminders get ignored and nobody enjoys making the call. Invoices drift past 60 days while the work is long finished and the cash sits with the customer.
How it works
- 1Overdue invoice detectedXero
- 2AI calls the customerVoice Agent
- 3Live balance read on the callXero API
- 4Payment link sent mid-conversationSMS + Email
- 5Promise-to-pay tracked and chasedAutomation
Every
debtor contacted
0 hrs
of your time on the phone
Faster
cash collection
Quick Win — available today as Office Voice
Dormant Database Reactivation
Years of past clients and dead leads sit in the CRM untouched. Everyone agrees it's a goldmine and nobody has the hours to actually work it.
How it works
- 1Contact list segmented and rankedCRM
- 2AI reaches out by voice, SMS, WhatsAppVoice Agent
- 3Opens with live local market dataProperty Data
- 4Spoken intent captured and scoredAI Analysis
- 5Ranked leads handed to the agentCRM Sync
100%
of the list worked
Ranked
by real intent
3 channels
one conversation thread
High Priority — available today as workmylist
Instant AI Quote Response
Leads wait hours for a quote — and 1 in 3 never hear back. Competitors who respond faster win the job.
How it works
- 1New enquiry comes inWebhook
- 2AI analyses job type & detailsOpenAI
- 3Generates branded PDF quoteMake.com
- 4Sends quote via email + SMSSendGrid
- 5Follow-up at 24hrs & 72hrsAutomation
5 min
response time
+$45K
recovered revenue
24/7
availability
Quick Win — under 1 month payback
After-Hours AI Reception
Industry data puts 30–40% of inbound calls to trade businesses as unanswered. A burst pipe at 9pm that hits voicemail becomes your competitor's job.
How it works
- 1Call rings out or comes in after hoursTelephony
- 2AI answers in your business nameVoice Agent
- 3Job triaged: emergency / routine / quoteAI Analysis
- 4Booked into the job management toolServiceM8 / Tradify
- 5On-call tech alerted if urgentSMS
100%
of calls answered
24/7
including weekends
$5K+
monthly revenue recovered
Quick Win — under 1 month payback
QA & Compliance Proofcheck
Staff rush through job forms and paperwork on-site. Missing fields, wrong licence numbers, and incomplete scope notes get filed permanently — causing insurance claim rejections, failed audits, and warranty disputes.
How it works
- 1Staff submits form or documentJob Management
- 2AI scans against compliance rulesOpenAI
- 3Flags missing fields & errorsValidation Engine
- 4Staff corrects before submissionMobile App
- 5Clean record filed permanentlyCloud Storage
99.2%
field completion rate
0
compliance flags at audit
$38K
avoided in rejected claims
High Priority — protects revenue from day one
Auto-Invoice & Payment Chase
Invoices go out days late and 20% of payments slip past 30 days. Admin spends hours every week chasing money.
How it works
- 1Job marked completeJob Management
- 2Invoice auto-generatedXero / MYOB
- 3Sent with payment linkEmail + SMS
- 4Reminders at 3, 7, 14 daysAutomation
- 5Overdue flagged for follow-upDashboard
8 hrs
admin time saved/week
85%
paid within 7 days
$22K
improved cash flow
Quick Win — under 1 month payback
Who We Work With
We started in the trades and we're still deep in it. The same playbook now runs in accounting, real estate, and professional services.
Trades & Construction
Plumbers, electricians, HVAC, restoration and field services. Missed calls, quote turnaround, compliance paperwork, and job management integration.
Accounting & Bookkeeping
Practices managing multiple client books. Debtor collection, quote follow-up, and per-client billing — powered by Office Voice.
Real Estate
Agencies sitting on dormant databases of past clients and lapsed leads. Multi-channel reactivation and appraisal-ready leads — powered by workmylist.
Professional Services
Consultancies, agencies, and advisory firms. Lead scoring, proposal turnaround, client onboarding, and reporting automation.
Not on the list? The bottleneck is usually the same shape. Book an audit and we’ll tell you honestly whether we can help.
Where AI Saves You Money
Most small businesses are spending too much time and money on tasks that AI can handle faster and cheaper. We help you identify the biggest opportunities for cost reduction and implement solutions that pay for themselves within months.
Accounts Receivable
Voice-led collection and automated payment chasing
Reception & Call Handling
Every call answered without adding headcount
Sales Follow-Up
Quotes and leads nurtured until they close or die honestly
Customer Support
AI chatbots and automated ticket routing
Data Entry & Processing
Automated extraction and validation
Marketing & Advertising
Smarter targeting, less wasted spend
Quality Assurance & Compliance
Errors caught before they're filed, not at audit
Financial Reporting
Automated reconciliation and insights
How Much Are You Losing to Manual Tasks?
Most business owners don't realise how much admin is really costing them. Use this calculator to find out.
Your Business Details
Include quoting, invoicing, scheduling, emails, data entry, follow-ups
Select your industry and adjust the sliders to see your results
Work Smarter, Save Time, and Grow with AI
Get a free AI Strategy & Audit — a personalised roadmap for your business in just 30 minutes.
Frequently Asked Questions
What kind of businesses do you work with?
Australian small and mid-size businesses, typically 1 to 50 staff, across trades and construction, professional services, real estate, accounting, retail, and field services. The common thread isn't the industry — it's a business where phone calls, quotes, invoices, and follow-up are done manually and something is falling through the cracks.
Do you still do trades automation?
Yes, and we're not scaling it back. Trades and field services remain a core part of what we do, with a dedicated set of automations and white papers built around ServiceM8, Tradify, and Jobber. We've simply broadened the same playbook to businesses outside the trades — see the For Trades page for the trade-specific detail.
What's the difference between your products and your consulting?
Office Voice and workmylist are our own SaaS products — you sign up, connect your systems, and run them yourself. Consulting is for everything those two don't cover: custom automations, integrations across your specific stack, and workflows unique to your business. Plenty of clients do both.
Do I need technical expertise to get started?
No. We translate the technical decisions into plain language and handle the implementation. You bring the business knowledge — how your work actually gets done — and we bring the AI and integration expertise.
How long does a typical engagement take?
The AI Automation Audit is a 30-minute call. From there, an AI voice agent typically goes live within 5 to 7 business days. Quote, invoice, and workflow automations take 2 to 3 weeks depending on the systems involved. Our SaaS products can be trialled the same day you sign up.
What's the ROI on AI automation?
Most clients see measurable change within weeks. Typical outcomes: 30 to 50% less time on manual admin, 20 to 40% better lead conversion from faster follow-up, and materially shorter debtor days. We give you the numbers for your business during the audit — before you spend anything on implementation.
Is AI calling and outreach legal in Australia?
Yes, when it's done properly. That means disclosing that the caller is an AI, respecting the Do Not Call Register and its exemptions, staying inside permitted calling hours per state, handling recording consent correctly, and meeting Privacy Act obligations on the data you collect. Compliance is built into everything we ship rather than bolted on afterwards.
What AI tools and platforms do you use?
We're deliberately tool-agnostic and recommend based on your needs, budget, and existing stack. We work across OpenAI, Anthropic, Google Cloud AI, and Microsoft Azure AI, plus the integration and telephony layers that connect them to systems like Xero, MYOB, ServiceM8, and the major CRMs.