Stop Losing $1,000s to Missed Calls, Late Quotes, and Admin Overload.

Australian small and mid-size businesses, typically 1 to 50 staff, across trades and construction, professional services, real estate, accounting, retail, and field services. The common thread isn't the industry: it's a business where phone calls, quotes, invoices, and follow-up are done manually and something is falling through the cracks.

Yes, and we're not scaling it back. Trades and field services remain a core part of what we do, with a dedicated set of automations and white papers built around ServiceM8, Tradify, and Jobber. We've simply broadened the same playbook to businesses outside the trades. See the For Trades page for the trade-specific detail.

Office Voice and workmylist are our own SaaS products: you sign up, connect your systems, and run them yourself. Consulting is for everything those two don't cover: custom automations, integrations across your specific stack, and workflows unique to your business. Plenty of clients do both.

That isn't what we build and it isn't what most owners want. The automation takes the repetitive volume: answering calls, drafting quotes, raising invoices, chasing follow-up, checking paperwork. Your people stay on the decisions, the exceptions, and the customers, and anything the AI isn't sure about gets handed to a human with the full context. In practice teams get hours back rather than getting smaller.

All of it. Every automation ships with approval gates you choose, escalation rules to a named person, and a full log of recordings, transcripts, and actions taken. We usually start with a human approving before anything reaches a customer, then let the steps that have proven themselves run unattended. You decide when each one graduates.

No. We translate the technical decisions into plain language and handle the implementation. You bring the business knowledge (how your work actually gets done), and we bring the AI and integration expertise.

The AI Automation Audit is a 30-minute call. From there, an AI voice agent typically goes live within 5 to 7 business days. Quote, invoice, and workflow automations take 2 to 3 weeks depending on the systems involved. Our SaaS products can be trialled the same day you sign up.

Most clients see measurable change within weeks. Typical outcomes: 30 to 50% less time on manual admin, 20 to 40% better lead conversion from faster follow-up, and materially shorter debtor days. We give you the numbers for your business during the audit, before you spend anything on implementation.

Yes, when it's done properly. That means disclosing that the caller is an AI, respecting the Do Not Call Register and its exemptions, staying inside permitted calling hours per state, handling recording consent correctly, and meeting Privacy Act obligations on the data you collect. Compliance is built into everything we ship rather than bolted on afterwards.

We're deliberately tool-agnostic and recommend based on your needs, budget, and existing stack. We work across OpenAI, Anthropic, Google Cloud AI, and Microsoft Azure AI, plus the integration and telephony layers that connect them to systems like Xero, MYOB, ServiceM8, and the major CRMs.